One account, three simple experiences

Most home-care tools are built for one audience and bolt on the rest. Carestamp starts from the opposite idea: agencies, caregivers, and families are part of the same story, so they share the same system and the same source of truth. What a caregiver documents in the field flows directly into the agency's records and, once approved, into the update a family receives — no re-entry, no spreadsheets, no guesswork.

For agencies, the work begins in the web portal. Owners and supervisors add clients with their service addresses and emergency contacts, build care plans from structured tasks, and invite caregivers and authorized family members. Visits are scheduled by assigning a client, caregiver, date, and time, and the dashboard surfaces exceptions — a missed clock-in, a flagged concern, a correction awaiting review — so nothing slips through on a busy day.

For caregivers, everything happens on their phone. They sign in with their own Carestamp account and see only the visits assigned to them. They clock in with location confirmation, follow the care plan task by task, capture notes, and flag a concern or incident the moment it matters. If they lose signal, the app keeps working and syncs when they're back online.

For families, Carestamp replaces anxious phone calls with dependable, approved updates. Linked only to the clients they're authorized for, families receive family-safe visit summaries and can message the agency directly — building the trust that keeps clients with your agency longer.